By Deborah Netburn, Los Angeles Times
If you feel certain your preferred candidate will lose the presidential election, that AI is coming for your job or that climate change is going to destroy humanity, then you have fallen prey to a cynical mindset, and you’re far from alone.
Over the past 50 years, cynicism has spread like a virus across American society, infecting us with the belief that other people can’t be trusted, the world is only getting worse and there’s nothing we can do about it. This potent mix of fatalism and hopelessness has led to a loss of faith in our neighbors, our institutions and our dreams for the future.
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In 1972, 46% of Americans agreed that most people can be trusted according to the General Social Survey. By 2018, that percentage had fallen to 31.9%. This rise in collective cynicism is not just destroying our hope, it’s also affecting our health. Studies suggest that cynics suffer more depression, drink more heavily, earn less money and die younger than non-cynics.
But there may be an antidote to the cynical epidemic. In his new book “Hope for Cynics: The surprising science of human goodness,” (Grand Central) Stanford professor Jamil Zaki suggests that cynicism can be combated with a willingness to question our most cynical assumptions and corroborate them with facts.
If we would only look at the data, he writes, most of us would discover that people are more worthy of our trust than we imagine, that we have more in common with our political rivals than we think and that many of the problems we believe to be intractable may have solutions after all. He advocates for what he calls hopeful skepticism: Acknowledging that the future is mysterious, and we can’t know what will happen.
“There’s this idea that being hopeful is like putting on a pair of rose-colored glasses,” Zaki, who has spent 20 years studying kindness, connection and empathy said in an interview. “It turns out that most of us are wearing mud-colored glasses already. Being hopeful is not a matter of looking away, it’s a matter of looking more closely and more clearly.”
Here Zaki talks about the media’s role in creating a more cynical society, why so many of us mistake cynicism for wisdom and why trusting others isn’t only for the privileged among us.
How do you define cynicism?
I’m using a purposefully modern psychological definition: the theory that most people at our core are selfish, greedy and dishonest. That’s not to say that a cynic would be shocked if somebody donated to charity or helped a stranger, but they might suspect or impugn the person’s motives. They might say, “Yeah they donate to charity for a tax break, or to look good in front of other people.” So it’s a theory not about human action, but about human motivation.
How does cynicism relate to trust?
Cynicism relates very strongly and very negatively to trust. Trust is our willingness to be vulnerable to somebody else on the expectation that that person will honor your vulnerability. It’s loaning money to somebody because you think they’ll pay you back. It’s confiding in a friend because you think they’ll support you. It’s leaving your kids with a babysitter because you think they’ll care for the children. In all of these cases trust requires a bet on another person. It’s a social risk and cynics think that bet is for suckers. They don’t trust in a variety of contexts, whether it’s strangers, politicians or even family and friends, the way less cynical people do.
You write that people often mistake cynicism for wisdom. Why is that?
Cynicism has the veneer of wisdom and people view it as a form of intelligence and a sign of experience. It turns out that if you look at the data cynicism is shockingly naive and much more similar to gullible trust than people realize. But cynics act like they know things and it turns out that acting like you know things is a great way to get people to believe you know things. So cynicism is somewhat rewarding to people in that it looks like wisdom. You are treated as a wise person if you are just very grim about everything.
Why did cynicism skyrocket in the past 50 years?
Two things come to mind. The first is inequality. Nations, states and counties that are more economically unequal are poisonous for trust, and the U.S. has become much more unequal in the 50 years when we lost faith in each other. Interestingly, unequal times are not only characterized by low trust among people with less means, but even wealthier people in unequal places are less trusting than well-heeled people in more equal places. Inequality puts us all in a zero-sum mindset where there is not enough to go around and whatever you get, I lose. When you’re in that frame of mind, it’s very easy to have mistrust as your default.
The second source we see is the media. People have something in our minds called negativity bias. We focus more on threatening information than on pleasant information. This ancient bias has been combined with a hyper-modern media ecosystem that feeds us whatever it takes to keep us clicking, scrolling and watching, which is not the same as information that would make us happy or hopeful, or even information that is accurate. You might think if you watch a lot of news you are more informed but it turns out that in many cases you are less informed. For example, people who watch lots of news believe that violent crime is on the rise, even when it’s on the decline.
Your book suggests that skepticism — not optimism — is the best antidote for cynicism. Why?
Cynicism and skepticism are often confused with one another but they are actually quite different. You can think of a cynic as a lawyer in the prosecution against humanity. They pick up on any and all evidence about human evil and conniving and explain away or ignore evidence of positive human qualities. Optimists, or naive trusters, think like lawyers as well but they are hyper-focused on any sign of human goodness and ignore any sign of harmful behavior. Skeptics think more like scientists. They don’t have blanket judgments about people that they default to. Instead, they try to evaluate the evidence whenever they find themselves with a new person or in a new situation. Because of that skepticism, often confused for cynicism, can be a great antidote for it.
In the summer of 2022 you invited Americans to join 20-minute Zoom calls with political rivals to discuss gun control, climate change and abortion. What did people learn about each other from those conversations?
If you look at the evidence there is incredible amounts of common ground even between Democrats and Republicans that most Americans don’t know about. So, what did people learn in these 20 minute conversations? One: that a randomly selected member of the other side is much more reasonable, much more open-minded and much less hostile than they imagined an outsider or rival to be. [Two], when they talked about issues they learned that they did have some common ground, and this immensely deescalated their outrage and hatred toward the other other side. Because now they were thinking of the real other side instead of the image we have in our mind.
I’ve often wondered if the ability to trust others is a sign of privilege. Depending on our race, class, gender and educational background some of us are more likely to be treated with respect and empathy than others. Where do you land on that?
It’s very easy to draw the conclusion that hope is a form of privilege and maybe even toxic — that it causes us to ignore our problems, or rather, ignore problems that we don’t have but other people do have. You might be surprised then, to find out that some of the least trusting and most cynical people are the ones with privilege and money and power. And actually, people who struggle in terms of their socioeconomic status tend to be more interdependent and reliant on trust. I realize I’m a bit of a broken record here, but one of the amazing things about doing the many thousands of hours of research for this book is that over and over again I found out that our assumptions aren’t just wrong, they are the exact opposite of right.
Do you think American society is capable of reversing our descent into cynicism?
I do think we’re capable of it, and one reason I think that is we’ve done it before. The 1890s and 1900s were a terrible time for social life in the United States. There was extreme mistrust, extreme polarization, backsliding on issues like race, the rise of Jim Crow laws. It was a horrible time culturally in all these different ways and that pain spurred what is called the progressive movement in the first couple of decades of the 20th century. There was all this labor organizing and social groups and movements that agitated from everything from public kindergarten to women’s suffrage to the FDA and the Parks Service. There was this sense of responsibility to one another. This growing value of connection. Could that happen again? Yeah, it could. Will it happen again? I have no idea.
What can we do as individuals to shift this trend?
There’s a few things. The first is to be more skeptical — to fact check our cynical feelings. I do this all the time. When I see myself suspecting people I try my best to to say, “You’re a scientist what evidence do you have for that claim?” And oftentimes the answer is, “I have no evidence to support this bleak assumption.” Once we have that mindset of being more curious about our own thoughts we can interrupt the cycle of cynicism.
A second thing we can do is take more social risks. Because of negativity bias, we miscalculate the upsides and downsides of social life. We overestimate how likely it is that if we trust someone they will betray us and we underestimate the likelihood that things will go well. So I try to recalibrate and say, “Based on the actual data of what people are like, I should probably trust them more.” Earnest Hemingway said that the best way to find out if you can trust somebody is to trust them. I think he’s right, but it’s also true that when you trust people you bring out their best. So you don’t just learn about them, you change them. I try to give people many more opportunities than I used to to show me who they are, and often times they show me something really great.
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