Bay Area hospitals experienced trouble Friday following a global technology outage that also grounded major airlines, toppled bank systems and disrupted courts, media outlets and businesses.
While all Kaiser Permanente hospitals and medical offices remain open to patients, the health care system is still working to restore several affected systems. Kaiser Permanente operates 21 hospitals and 206 medical offices in Northern California. The health care provider activated its national command center early this morning to coordinate recovery. Since then, Kaiser has also activated backup systems to assist patient care and secure medical records.
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John Muir Health has not experienced any impacts to patient care, but saw issues with its administrative systems, including their employee timekeeping system Kronos, according to Ben Drew, spokesperson for John Muir Health. The health care system operates two major medical centers in Contra Costa County: John Muir Health Walnut Creek Medical Center and John Muir Health Concord Medical Center.
The global tech outage followed a faulty CrowdStrike update, not cyberattack or hacking, the Associated Press reported. But it had widespread impacts, affecting customers running Microsoft Windows.
The UCSF health care system does not utilize any CrowdStrike-related programs and has not experienced technology issues, according to Jess Berthold, senior public information representative.
Dignity Health and Sutter Health did not immediately respond to requests for comment
This story is developing. Check back for more updates.
